Frequently Asked Questions
1. How long does delivery take?
Answer: Once you place your order, LegalRider will be delivered within 2 - 3 business days. We offer fast and reliable shipping across the U.S. You’ll receive a tracking number once your bike is on its way!
2. What’s included with my LegalRider purchase?
Answer: Each LegalRider purchase comes with the bike, an LCD display, front and rear lights, fenders, a charger, and assembly tools. If you order during our promotion, you’ll also receive a free helmet!
3. Is financing available for LegalRider?
Answer: Yes! We offer financing options to make LegalRider more accessible. You can split your payments into manageable monthly installments. Check our payment options at checkout.
4. What kind of support is available after purchase?
Answer: We provide 24/7 customer support and a dedicated team to help with any questions or concerns after your purchase. You can also access our detailed setup guides and video tutorials to help you get started.
5. What’s the warranty coverage?
Answer: LegalRider comes with a 2-year warranty on parts and components. This covers the battery, motor, and all other key components, so you can ride with confidence.
6. Is there a return policy?
Answer: Yes, we offer a 30-day money-back guarantee. If you’re not completely satisfied, you can return the bike—no questions asked—and get a full refund.
7. How much assembly is required?
Answer: LegalRider comes 90% assembled. It only takes about 5 minutes to attach the front wheel, handlebars, and pedals. All tools are included, and no specialized skills are required.
8. Can I take LegalRider on public transportation?
Answer: Yes! LegalRider is designed to be compact and foldable (optional feature on some models). You can easily bring it on trains, buses, and even store it in small spaces.
9. Can I test ride LegalRider before purchasing?
Answer: We offer virtual test rides where you can see LegalRider in action. You can also check our event calendar to find in-person demo days in your area.
10. How does LegalRider compare to other e-bikes in terms of value?
Answer: LegalRider offers premium features at a highly competitive price. With dual-speed modes, a long-range battery, and a free helmet and lock promotion, you’re getting a high-performance e-bike at a fraction of the price of other brands.